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Return Policy

         Returns  Policy

In order to return an item, you need to obtain an RMA (Return Merchandise Authorization) number. 

If you are not satisfied with your purchase, you may exchange or return it for a refund within 14 days from shipping from our warehouse (excluding shipping and handling charges) Note: you may exchange or return it for a refund within 14 days from delivery for Pre-Owned items.

 

Returns are subject to a Return Merchandise Authorization from odiyastore.  The cost of shipping will be deducted from your total refund. 

(please see the Special Orders section below). All purchases, accessories, serial-numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees of 10-25%, for used or damaged returned items.

 

Return Eligibility

All returned or exchanged items must be:

  • Returned within 14 Days
  • In new condition.
  • In their original packaging.
  • Must include all packing material, blank warranty cards, manuals, and accessories.
  • Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

We reserve the right to refuse any return if there are:

  • Any signs of wear.
  • Parts of the item are missing.

You can also email us : odiyastore@gmail.com